Configuring an IP phone to our Business VoIP Service

We support two mechanisms of connecting to our service, Registration and secondly SIP Peering. If connecting via Registration your handset or phone system requires a UserName (the phone number) and Password to authenticate to our network.

  • Account Password: You can if you choose re-use your account password as a global password for all your registered handsets.
  • Restricted Lines: Restrict Line you are setting a password against each phone number.
  1. Log into your Account and go to Switchboard.
  2. Select your Number.
  3. Select Profile.
  4. Enable "Restricted" (Restricting a line enables you to set a password against a line).
  5. Supply Password (passwords must be minimum 8 characters, have an upper and lower case character and a number).
  6. Click Save to update settings.
Configure your phone

We recommend using your phones Web UI to set the details below.

  • Account DID: [see Welcome email].
  • Password: Of your choice.
  • Proxy:
  • Ports: 5060